Ambassador Travel & Cruises in Downtown Belleville at 312 East Main Street, Belleville, Illinois.

Total disappointment. Paid an outrageous amount for our trip. Missed our flight due to computer malfunctions at the airport, and while we sat in the airport for 5 and a half hours with nowhere to go, NONE of the employees answered their phones. Ended up booking our own hotel in stl which was junk.. had to reschedule our own flights, which in turn changed our flights home. Told the TA to change them back to the original, and when we got to the airport to come home, they were still the old flights! Had to reschedule our flights ourselves again, which resulted in me and my new husband not sitting together. A lot more happened during our honeymoon, and when our TA was told of all the events of our waste of time and money vacation, I was told that I had to file my own insurance claim?! What the *!%@ do they get paid for?! I could have booked it all myself, which I pretty much did anyway, and saved us money. A travel agency that doesn't do their job and over charges for nothing. I figured with all the stresses of planning a wedding, it would be a convenience, and I was absolutely wrong. We, along with family and friends, will never be back.