Advance Vision Care at 5975, 3540 North Belt West ste c, Belleville, Illinois.

Been using Dr. Vogel for quite a few years,he is an excellent Dr. I am VERY unhappy with the exciting new changes that are coming. The new office staff is very unprofessional now and change the rules as she goes along. I had a pair of glasses I ordered a long time ago and have forgotten about. I am very guilty for that, my wife who our names are on separate accounts went in to see Dr.Vogel for her contacts ordered and paid for them on the spot I went in to pay for my glasses and pick up her contacts and NO contacts were ordered! She is out and the receptionist inside said they were not ordered because I did not pick up my glasses sooner.Separate accounts contacts paid in full and she decides not to order the contacts that were paid in full! I am very sorry Dr.Vogel your services are always great, and your original receptionist is always a pleasure to deal with but after I pick up those contacts that have been paid for almost 2 weeks ago a nd not yet ordered I am looking for a new eye specialist as I will not be treated like this for someone I pay to do services for me.Thank you Dr.Vogel but this new company is driving your business away as is the new office manager. Paul.